Welcome to the website https://www.hellenicbattlefieldtours.com (the "Website"), through which our company Hellenic Battlefield & Heritage Tours (VAT No. 803100786, 9 Dervenakion Street, Rafina 19009, Greece) (the "Company", "we", "us") presents its services in the field of themed excursions/walks, seminars and related experiential activities of historical and cultural interest, and allows you to browse our available Programmes and to make reservations and registrations for them.
These Terms and Conditions (the "Terms") apply to visitors of the Website who wish to obtain information about our services and/or register for one of our Programmes (the "Users", "you"). Your visit to and use of the Website, and your registration for and participation in the Company's Programmes, are governed by these Terms. The Terms form a single set of documents together with the Company's Privacy Policy and Cookie Policy and should be read in conjunction with them.
By using the Website and registering for any Programme, you acknowledge that you have read the above documents and have been informed of their contents. If you disagree with all or part of them, you should not perform any action, including simple browsing.
By accepting these Terms, you expressly and unconditionally declare that either: (a) you are over eighteen (18) years of age and you act on your own behalf, or (b) where participation of minors is permitted for a specific Programme, you act as the minor's parent/legal guardian or the person exercising parental responsibility/custody and you lawfully make the reservation/registration on behalf of a minor over ten (10) years of age, providing any required consent.
For any information or clarification regarding these Terms, you may contact us via the "Contact" section. Any information or clarification provided by the Company does not replace, supersede or amend these Terms and is provided solely to assist the User and facilitate the use of the Website. These Terms constitute the sole and exclusive agreement between the Company and the Users regarding use of the Website.
Registration for a Programme
The Company provides seminars, walks and other related activities (the "Programmes") which take place on specific dates, destinations and venues, with specific specifications, as announced by the Company from time to time.
We do not provide guided tours inside museums or enclosed monuments, or organised archaeological sites, or monuments or historical sites and cultural sites, as defined by Greek law and as specified by regulatory administrative acts. Any reference to such sites or places is made solely for contextual and educational purposes.
Through our Website, you can find detailed information about each Programme and make a reservation for the one you are interested in.
By selecting a Programme, you can view detailed information regarding its dates, cost, specialised professionals/presenters delivering the Programme and accompanying participants, the number of participants, required prerequisites and other information.
Special Terms: Certain Programmes may be subject to specific and/or additional terms of participation ("Special Terms"), which will be communicated either on the relevant page of the Website presenting the Programme and/or by email to participants before the Programme begins. In case of inconsistency or conflict between these Terms and any Special Terms, the Special Terms shall prevail for that specific Programme.
Bookings for third parties: Where a User makes a registration/reservation not only for themselves but also for third parties, the User represents and warrants that they have obtained the prior, specific and valid authorisation and/or consent of such third parties.
Legal Notice: The content of this Website does not constitute an offer by the Company to enter into a contract, but an invitation to you to submit an offer. By submitting your order, you submit an offer to the Company to purchase the Programme you have selected. After you complete payment, you will promptly receive an automated email confirming your registration for the Programme.
Special requests for custom Programmes / corporate events
Please note that the Programmes available for reservation through the Website are primarily intended for private individuals/consumers. If you wish to receive an invoice or participate in a Programme as part of a professional event, please contact the Company via the contact form in the "Contact" section, by phone or by email, to be informed of the available options.
Submitting the contact form does not automatically constitute a reservation or a contract with the Company.
Participation in a Programme
Participation of minors and mandatory accompaniment
Participation in a Programme is permitted for persons over ten (10) years of age. Participation of minors is permitted exclusively provided that they are accompanied throughout the Programme by an adult.
Participation requirements
Participants are responsible for ensuring that they are in appropriate physical condition to participate. All tours involve a fair amount of walking, often on uneven terrain, uneven cobblestone roads, slopes or steps.
For the safety of our customers and our staff, we reserve the right to refuse participation to any person who appears to be under the influence of alcohol or drugs, behaves inappropriately, or poses a risk to themselves or others.
Professional Partners
All Programmes are delivered by specialised military professionals, field practitioners and other selected partners, depending on the type of Programme and at the Company's sole discretion.
Photographs
During our tours, photographs or videos may be taken for promotional or educational purposes. By participating, you consent to the use of such images, unless you notify us in writing before the tour that you do not wish to appear in them.
Disclaimer of Liability
The Company bears no liability for any incident occurring in the context of a Programme where it is due to a participant's negligence or failure to comply with basic rules of conduct or with instructions provided.
Payment
To register for a Programme, you will be asked to pay the total amount. You will be informed of the total cost before completing the payment process.
You may pay using any of the following payment methods:
- Bank card (credit, debit or prepaid).
- Account to Account Payment (IRIS) by making an instant transfer, scanning the relevant QR code displayed on your screen.
- In specific cases and only if expressly indicated to you, payment in cash or via POS in person, or by deposit to the Company's bank account (IBAN).
Prices displayed on the Website are in euros (EUR) and include VAT. We take all measures to ensure that our prices are displayed correctly.
Cancellation - Refunds - Change/Transfer of Booking
Please note that due to the nature of the contract concluded between us for the purchase (reservation) of your place in our Programmes as a leisure service with a specific performance date, withdrawal is, in principle, not possible once you complete your reservation.
For all Programmes, you may cancel your reservation by written notice to the Company (by email) at least seventy-two (72) hours before the scheduled date/time of the Programme. If you notify us accordingly, you are entitled to a full refund of the amount paid.
For cancellations notified less than seventy-two (72) hours before the scheduled date/time, the amounts paid are non-refundable. No refunds will be given for no-shows and/or failure to arrive on time at the designated meeting point at the announced start time.
Website content
Information and updates displayed on the Website are provided for informational purposes only and do not constitute a promise that they are suitable for a specific purpose or meet specific needs.
Hyperlinks (links to other websites)
Third-party websites are not under our control, and we bear no responsibility for the content of any third-party website or any link contained therein.
Contact
The contact form includes fields for basic data we need in order to handle your request. Please do not provide data beyond what is truly necessary.
Intellectual Property
The Website and all content included therein are the property of the Company and are protected by applicable intellectual property laws.
Liability
The Website is provided "as is" and "as available" and the Company expressly disclaims any warranties, terms or undertakings of any kind in relation to the Website.
Term – Dispute Resolution
The conclusion and interpretation of these Terms are governed by Greek law. By accepting the Terms, you agree to the exclusive jurisdiction of the courts of Athens (central seat).